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Please follow the instructions to the right to request Technical Support. Our Support Team is here to help you with server or account-related problems. While we do try, it is not always possible to provide direct assistance with HTML, CGI, Perl, graphics, software and other web development issues. However, you may place an order for technical assistance at a scheduled date and time at our current hourly support rate.

We have done our best to provide as much information as possible on our web site, and the answers to most common problems can be found there. Please read take a minute to browse our Technical Support Quickhelp before requesting Technical Support.

If you are having trouble connecting to your web site or are experiencing poor connection speeds, please see the Connection Troubleshooting page for some basic troubleshooting tests you can perform. To allow us to help you more effectively, please include the test results in your support request.

Stingray's business office is open
Monday-Friday, 9:00 a.m. - 5:00 p.m.

Technical support
via phone:
Monday-Friday, 9:00 a.m. - 5:00 p.m.

Technical support
via e-mail:
24 hours day / 7 days per week

  Call 410.235.0400  |  888.327.9091