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Please follow the instructions to the right to request Technical Support. Our Support Team is here
to help you with server or account-related problems. While we do try, it is not always possible to provide direct
assistance with HTML, CGI, Perl, graphics, software and other web development issues. However, you may place an order for
technical assistance at a scheduled date and time at our current hourly support rate.
We have done our best to provide as much information as possible on our web site, and the answers to most common
problems can be found there. Please read take a minute to browse our Technical Support
Quickhelp before requesting Technical Support.
If you are having trouble connecting to your web site or are experiencing poor connection speeds, please see the Connection
Troubleshooting page for some basic troubleshooting tests you can perform. To allow us to help you more effectively, please
include the test results in your support request.
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Stingray's business office is open
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Technical support
via phone:
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Technical support
via e-mail:
24 hours day / 7 days per week
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