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      TERMS & CONDITIONS: Net Abuse Policy


Goals
Stingray's goals are to protect system resources, preserve the privacy and security of Stingray and our customers, and maximize the utility of the Internet, while recognizing Stingray's position in the Internet community as a whole.

Interpretation
The provisions of this Policy are intended as guidelines and are not meant to be exhaustive.

Generally, conduct that violates law, regulation, or the accepted norms of the Internet community, whether or not expressly mentioned in this Policy, is prohibited. Stingray reserves the right at all times to prohibit activities that damage its commercial reputation and goodwill.

Security
Any "denial of service" attack, any attempt to breach authentication or security measures, or any unauthorized attempt to gain access to any other account, host or network is prohibited, and will result in immediate service termination, which may be without notice.

E-mail
Using any Stingray account or server to send duplicative, unsolicited e-mail messages (commercial or otherwise), or to collect the responses from unsolicited e-mail, is prohibited.

Conduct in connection with e-mail that is an obvious nuisance (such as "mail bombing") or that would be unlawful in other contexts (for example, threats, harassment, defamation, obscenity, or software piracy) is prohibited.

Forgery of Identity
Falsifying addressing information or otherwise modifying headers to conceal the sender's or recipient's identity, for the purpose of circumventing this Policy, is prohibited. This provision is not intended to disallow the use of aliases or anonymous remailers for any legitimate purpose.

Copyright, Privacy, and Intellectual Property
Using a Stingray account to commit, aid or abet any violation of copyright or intellectual property law is prohibited.

This prohibition includes publishing a private e-mail message to third parties, by any means, without the express prior consent of the author.

The e-mail addresses of Stingray customers are not for sale or commercial distribution to third parties without the express prior consent of the customer.

Cooperation with Other Providers
Using Stingray's facilities to engage in activities that violate the Terms of Service of any network access provider is prohibited. For example, sending unsolicited commercial e-mail through Stingray's facilities to the subscribers of any Internet or online service provider that disallows unsolicited commercial e-mail is prohibited.

Consequences of Violation
Violation of this Policy by a Stingray customer may result in temporary suspension or permanent termination of service, at Stingray's sole discretion. Stingray does not issue service credits for any outages incurred through service disablement resulting from Policy violations.

Modification
Stingray reserves the right to add, delete, or modify any provision of this Policy at any time without notice.

Please send reports of any activity in violation of this Policy to abuse@sting-ray.com.

Updated: 12.15.02

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